ProQuest Scheduled Maintenance August 20th-21st

ProQuest databases will be down for maintenance from 10:00 p.m. Saturday, August 20th, until about 8:00 a.m. Sunday, August 21st.  Affected databases include American Periodicals (1740-1940), ProQuest Dissertations & Theses, Safari Books Online, and The Wall Street Journal.

EBSCO E-books

EBSCO e-books are failing to display properly in Firefox, apparently as a result of a change in the latest versions of Firefox.  EBSCO is working on the problem, but for now you should use Chrome or Internet Explorer if you have any trouble viewing EBSCO e-books.

Safari E-Books

If you are experiencing problems using ProQuest's Safari E-Books, please note the following message from OhioLINK.

"There is a 100 concurrent users limit on this database, across the consortium. Increasing this limit is not possible at this time. Users will see an error that says Session Unavailable if they are the 101st user or beyond. Users should be able to try again later and get into the resource they need once a session is available." - OhioLINK

Below is a screen grab of the error message:

If you are unable to view the resource, try again a few minutes later. If you need help with this issue, please contact a reference librarian at ext 5402 or via library@ashland.edu.

ProQuest Databases Maintenance

ProQuest databases will be unavailable because of maintenance from 10:00 p.m ET on Saturday, August 8th, to 6:00 a.m. on Sunday, August 9th.  Affected library databases include American Periodicals, ProQuest Dissertations & Theses, and the Wall Street Journal, as well as books on the Ebrary platform.

Safari Books Online Downtime

Safari Books Online will be down for maintenance on Saturday, April 6th, 2:00 a.m. to 5:00 a.m. EDT, and on Saturday, April 13th, 2:00 a.m. to 5:00 a.m. EDT.

OhioLINK: Problems with EBC

Users have reported problems with the Electronic Book Center; it is possible to search the EBC and view results, but an error displays with the full text link.

From OhioLINK: Our apologies for the interruption in service and we are working to get this resolved as soon as possible.

Additional electronic book, or or e-book, resources are available on the library web site including:

• E-brary electronic business books
• Gale virtual reference library
• Netlibrary
• Oxford Scholarship online
• Safari tech books

OhioLINK: EBC

Update: The OhioLINK Electronic Book Center (EBC) is fully operational:

"The problems with the EBC have been resolved and everything should be working again. Please report any additional problems you may have to We apologize for any inconvenience the interruption in service may have caused." -- Zoe Marshall, OhioLINK User Services

OhioLINK: EBC

As reported by user-services at OhioLINK, EBC is experiencing problems today.

"We are aware of the problems with the EBC and it has been reported to the system engineers. They are looking into it and we hope to have a resolution soon." -- Zoe Marshall, OhioLINK Mailing List

OhioLINK: EBC

OhioLINK Update:

Both the Electronic Books Center and the EAD Finding Aid Repository should be back up and functioning now. Please report any new problems with the service you may find. -- Zoe Stewart-Marshall, OhioLINK

OhioLINK: EBC

The OhioLINK Electronic Book Center is offline at the moment. A support ticket has been opened with OARnet and they are addressing the problem. Hopefully, it will be up shortly. -- Anita Cook

AU Library Catalog: E-Books & Journal Access

Journal Access & AU Library Catalog

• Restoration of access to 74,000+ journal links from the library catalog has begun.
• Records are being restored in batches of 5,000 each morning before the library opens.
• We anticipate the process will be complete within the next six to eight weeks.

Remember, access to research databases using Journals A to Z, LibGuides, and the library's Databases by Title web page is fully restored for users on and off campus.

Electronic Books & AU Library Catalog

• We are continuing to restore access to our e-book collection from the library catalog.
• There are currently 46,000+ e-books in the catalog from different vendors.
• It is anticipated full access to e-books in the catalog will be restored by the end of the term.

Looking for an e-book? We recommend starting with the E-book web page. Remember, access to OhioLINK's electronic book collection is possible from the AU library catalog and the library's E-Books web page.

Update: database access

Electronic Books & AU Library Catalog: On and off campus access to electronic books, from the library's E-Books web page, has been restored. Access to OhioLINK's electronic book collection is possible from the AU library catalog and the library's E-Books web page. We are continuing to trouble-shoot electronic book access from other vendors via the library catalog and recommend searches for electronic books begin with the E-book web page.

Databases Access & Searching: Access to all databases from on and off campus has been restored, please begin any database search from the library's database by title page. If you are having problems linking to the databases, please refresh your browser and try again.

Feel free to contact us regarding database access from either of these resources. We continue to work with database problems within LibGuides, the Library Catalog, E-Res (electronic reserves), and Journals by Title.

Off campus access

An issue that continues to affect users both on and off campus is the proxy, or authentication process, used by the library to verify users are permitted access to resources. As detailed yesterday, links to databases from the library content management sytem, LibGuides, are in the process of being updated.

LibGuides currently houses sixty individual information portals created to supplement library instruction, specific course needs, and often general information for colleges. Each of these portals contains anywhere between three and ten individual pages with links to databases, articles, electronic reserves, electronic books, and the library catalog. Any link requiring authentication will need to be updated. In some cases, this may be done automatically.

In addition to LibGuides, other applications may be effected. Please note the updated information displayed below:

• Electronic Books: Access from our E-Books page has not been updated. We recommend you go straight to the OhioLINK web page to access E-Books. You will be asked to authenticate.
• AU Library Catalog: Access to databases and electronic books from the library catalog are currently being updated, but you may have problems.
• Electronic Reserves (E-Res): Students being directed to articles in library databases may have problems. Please contact E-Res manager Judi Humphrey @ x5400 with questions.
• Journals A to Z: It is possible to use this resource for locating electronic versions of specific journals housed in available databases. However, all links from this page are proxy bound and currently unavilable. Use the link to find the journal, then go back to the database by title page to access the information.

OhioLINK & Google Books

"The OhioLINK catalog has links to Google Books when a limited preview or the entire book is available for reading. Entries with information only (citation) were eliminated thanks to Thomas. The phrases you will find in the catalog now include: Limited Preview at Google Books and Read at Google Books." -- Sue Polanka, Wright State University

Sample searches illustrating Google Book results include:

Read at Google Books

Limited Preview at Google Books

* Record and javascript must load and run for Google Books to display.

OhioLINK Electronic Book Center

The OhioLINK Electronic Book Center has a new look!

The new EBC design offers:

• One click searching for scholarly books only, American and English literature only, or all of OhioLINK’s most popular e-book collections
• Quick links to OhioLINK’s most popular individual e-book collections, which provide advanced searching options, including American & English Literature, Oxford Reference Online, NetLibrary, Safari Books Online, and the Scholarly & Reference Collection
• An updated look

OhioLINK is soliciting feedback regarding this recent update, use this form to share your thoughts. More information is available on the OhioLINK What's New Blog entry Electronic Book Center Gets a Facelift.

Interested in electronic books? Check out AU Library's E-Book web page:

"E-Books are proliferating as publishers and vendors offer electronic books in place of or along with their print materials. You will find many Electronic books within the Ashland University Library and OhioLINK catalogs." - AU Library E-Books