October 30, 2009

Library Hours

A quick reminder, library hours are incorrectly posted on two pages within the new university web site, please note our regular fall hours have not changed:
  • Monday - Thursday: 7:45 am to Midnight
  • Friday: 7:45 am to 5:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 1:00 pm to Midnight

Thank you for your continued patience.

October 28, 2009

Log in questions?

We have had questions regarding the web site login option located in the gold bar, top right corner of each web site page (see green arrow). This is not the login for library database access.


This login is a component of the new university web site, it allows users to personalize their web site experience. Select the login option to view the User Account page; enter your AU Username and corresponding password and log in.


After login, you will be directed to the tab and information best suited for your needs. Students will see the Current Students tab and Faculty & Staff their information page. Remember, the library is a direct link below online resources for current students!


If you are using a public access computer, feel free to log out after you have finished. On your personal computer, it will generally remember your login. Keep in mind, this particular login option is for the web site, not library databases. Off campus users will continue to authenticate using traditional means.

October 27, 2009

Update: Off Campus Authentication

The library database authentication page, a necessary component for off campus use of Ashland University Library and OhioLINK resources, has been successfully updated to reflect the new University web site. Users accessing databases from off campus are immediately directed to the log in via the library proxy server (see image below).


To authenticate, enter your Ashland University ID number (without the "au-" prefix) and your last name. Upon completion, you will be directed to your database or electronic book selection.

Problems? Help is available directly from the blog. Feel free to contact us using the blog chat widget, any of library help quick links in the sidebar, or call the reference desk @ x5402.

October 26, 2009

AU Library Catalog: E-Books & Journal Access

Journal Access & AU Library Catalog
  • Restoration of access to 74,000+ journal links from the library catalog has begun.
  • Records are being restored in batches of 5,000 each morning before the library opens.
  • We anticipate the process will be complete within the next six to eight weeks.

Remember, access to research databases using Journals A to Z, LibGuides, and the library's Databases by Title web page is fully restored for users on and off campus.


Electronic Books & AU Library Catalog
  • We are continuing to restore access to our e-book collection from the library catalog.
  • There are currently 46,000+ e-books in the catalog from different vendors.
  • It is anticipated full access to e-books in the catalog will be restored by the end of the term.

Looking for an e-book? We recommend starting with the E-book web page. Remember, access to OhioLINK's electronic book collection is possible from the AU library catalog and the library's E-Books web page.

October 23, 2009

Library Hours

A quick reminder, library hours are incorrectly posted on two pages within the new university web site, please note our regular fall hours have not changed:
  • Monday - Thursday: 7:45 am to Midnight
  • Friday: 7:45 am to 5:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 1:00 pm to Midnight

Thank you for your continued patience.

October 21, 2009

Library web site news


The library is now one giant step closer for users! Students may now access the library directly from the online resources menu.

Main AU web site > to
Current Students > to
View Online Resources, Library

Quick Links Menu

Academic Search Complete and The Chronicle of Higher Education, both located on the Quick Links menu on the library web site and library web site students, are currently incorrect.

These resources remains available, please use the library's Databases by Title page for quick access to all of our databases. Thank you for your continued patience.

Update: 10/21/09 @ 3:00 pm - Links have been restored.

October 19, 2009

Finding Help

HELP! is back ...

A HELP! link has been added to the Library more information site below the About the Library. The link will take users to the help page index detailing various help resources offered by the library.

At this time, our traditional help links will remain on the library blog sidebar for easy access.

Finding Help

Library help pages remain absent from the collection of links on the library more information page. In addition to placing our popular chat widget on the blog sidebar, we have added links to the various help pages.

With the help links, back by popular demand, is "My library account." Remember, in addition to this helpful link, it is possible at any time to renew books online from the library catalog by choosing View Your Library Record and Renew Items.

October 16, 2009

Library Hours

A quick reminder, library hours are incorrectly posted on two pages within the new university web site, please note our regular fall hours have not changed:
  • Monday - Thursday: 7:45 am to Midnight
  • Friday: 7:45 am to 5:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 1:00 pm to Midnight

Thank you for your continued patience. We are working diligently to submit help tickets necessary for corrections and appreciate everyone who has contacted us regarding problems with the site.

October 15, 2009

Resources by Subject (LibGuides) Links Now Working

Links to research databases and individual articles found within our Resources by Subject Guides (LibGuides) are now working. You again have full access to these resources both on and off-campus. If you run across any problems or links not working properly please contact us at the library.

Thank you for your patience.

Journals by title

Access to Journals by Title, the Journals A to Z information portal providing information to journal availability within the Ashland University Library database collection, has been restored. It is once again possible to enter a journal or periodical title into the search engine and learn which database may contain the collection.

We are confident this resource works on campus. At this time, off campus access has not been investigated. If you have problems using Journals by Title from an off campus location, please be sure to let us know.

October 14, 2009

Update: database access

Electronic Books & AU Library Catalog: On and off campus access to electronic books, from the library's E-Books web page, has been restored. Access to OhioLINK's electronic book collection is possible from the AU library catalog and the library's E-Books web page. We are continuing to trouble-shoot electronic book access from other vendors via the library catalog and recommend searches for electronic books begin with the E-book web page.

Databases Access & Searching: Access to all databases from on and off campus has been restored, please begin any database search from the library's database by title page. If you are having problems linking to the databases, please refresh your browser and try again.

Feel free to contact us regarding database access from either of these resources. We continue to work with database problems within LibGuides, the Library Catalog, E-Res (electronic reserves), and Journals by Title.

Chat from the Blog!

We have added the chat function to our blog sidebar!

Please feel free to use this chat widget in addtion to the those placed in LibGuides and on the library help page. If chat happens to be off line, leave a message (if you need an answer be sure to include contact information) or stop back again soon.

Missing Help Pages

It has come to our attention links to essential library help, including the popular Ask Us! chat page, are not currently available on the new web site. Please be assured even though direct access to the information was eliminated, the pages remain.

We hope to be able to rectify this problem once access to content is released back to the library. Remember, chat options are available throughout LibGuides.

Off campus access

Removal of the old university web site style sheet has significantly altered presentation of information on the database authentication page. What is the authentication page? Anyone using an AU database from off campus is sent to this page for authentication purposes to verify their rights to the information. While the layout is without structure, page functionality remains intact.

To authenticate, enter your Ashland University ID number (without au-) and your last name. After the process is complete, you will be directed to your selected database.


Blog Comments Open

If you have questions or concerns, or need help with any of the resources discussed in these blog posts, we have opened blog comments to help us quickly facilitate the process.

October 13, 2009

Library Resources

Our thanks to everyone who has called, emailed, and taken time to come to the library regarding access to library databases and information. We have created a short handout that illustrates the necessary steps for locating resources to assist your students: Finding Library Resources.

From the main university web site, it's a four step process:
  1. Choose the current students tab
  2. From the purple navigation bar, select academics
  3. On the left-hand side of the page, choose library (grey box)
  4. Lastly, choose "more information" from the same left navigation bar to view

Feel free to distribute this information to your students. As always, we welcome your suggestions, comments, and concerns.

Off campus access

An issue that continues to affect users both on and off campus is the proxy, or authentication process, used by the library to verify users are permitted access to resources. As detailed yesterday, links to databases from the library content management sytem, LibGuides, are in the process of being updated.

LibGuides currently houses sixty individual information portals created to supplement library instruction, specific course needs, and often general information for colleges. Each of these portals contains anywhere between three and ten individual pages with links to databases, articles, electronic reserves, electronic books, and the library catalog. Any link requiring authentication will need to be updated. In some cases, this may be done automatically.

In addition to LibGuides, other applications may be effected. Please note the updated information displayed below:

  • Electronic Books: Access from our E-Books page has not been updated. We recommend you go straight to the OhioLINK web page to access E-Books. You will be asked to authenticate.
  • AU Library Catalog: Access to databases and electronic books from the library catalog are currently being updated, but you may have problems.
  • Electronic Reserves (E-Res): Students being directed to articles in library databases may have problems. Please contact E-Res manager Judi Humphrey @ x5400 with questions.
  • Journals A to Z: It is possible to use this resource for locating electronic versions of specific journals housed in available databases. However, all links from this page are proxy bound and currently unavilable. Use the link to find the journal, then go back to the database by title page to access the information.

October 12, 2009

Electronic Reserves: E-Res

Changes to the proxy server have effected electronic reserve links directing students to specific articles within available databases. If you are having problems connecting to database articles in E-Res, please contact electronic reserves manager Judi Humphrey (x5400).

As with the LibGuides issue, we are working to resolve all of the proxy changes in these distance learning resources.

Library Hours Incorrect

Library hours are listed incorrectly on two pages within the new university web site, please note our regular fall hours have not changed:
  • Monday - Thursday: 7:45 am to Midnight
  • Friday: 7:45 am to 5:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 1:00 pm to Midnight

Thank you for your continued patience. We are working diligently to correct errors and appreciate everyone who has contacted us regarding problems with the site.

Links to Research Databases Not Working

We have discovered that the links to our research databases from our Resource Guides (LibGuides) as well as from our AU Library Catalog are no longer working. There has been a proxy change and we are currently working to update and resolve this issue.

In order to access our research databases and continue with your research use this link to our Databases by Title list. If you have any questions or difficulty don't hesitate to contact us at 419-289-4502.
Thank you for your patience.

Library Web Site

If you have the library web site book-marked, you are aware it is currently a dead end for users. Further exploration reveals there are significant issues with the library site within in the new university site. We have sent help tickets to IT with hopes of rectifying the situation quickly.

The good news, our information is still available! Please use the following links for databases, the catalog, electronic reserves and LibGuides:

A rendition of our previous web site is available @ http://www.ashland.edu/library/index.html.

October 9, 2009

Library Spotlight: Reading Area


We have been adjusting the new reading area layout to provide a comfortable place to visit, work, and use library resources. It has been a popular place for students studying for midterms. Stop in and see for yourself!

October 7, 2009

Library Spotlight: New Books

The new books shelf has been moved from the reference side of the main floor and is now adjacent to the newly apportioned reading area.

Looking for a new book highlighted on this blog? All new titles are initially placed on the new book shelf, stop here first.

Interested in recommending a book for the collection? Contact your library liaison for more information or submit a suggestion via the library catalog.

October 5, 2009

October 4, 2009

OhioLINK: Services Restored

OhioLINK on Facebook reports:
"All services should be up and working properly. If you have problems with any of the OhioLINK services, please report them to support@ohiolink.edu"-- Saturday, 9:49 pm

October 2, 2009

Database Access

OhioLINK databases will not be available on Saturday, October 3rd. Access to databases not on OhioLINK server's (Ebsco, OCLC, Lexis-Nexis, ISI, etc.), should not be problematic.

During this time, we recommend you begin your search using the library database page and not the OhioLINK database page as an access point for online research. There will be still be a few resources unavailable, but using the library page increases chances for database success.

"ALL OhioLINK systems will be offline on Saturday, October 3rd from approximately 4 a.m. to 8 p.m. (or after depending on when the work is completed). We are working on putting a redirect message on a machine outside the OSU facility that will display a message to anyone trying to connect to one of OhioLINK's services. That should be in place for Saturday's downtime." -- Anita Cook, OhioLINK