September 28, 2015

AU Library FAQs

Introducing AU Library FAQs! This is the first in a series of blog posts with information about AU Library's searchable FAQs knowledge base. If you have already used our FAQs page, let us know what you think.  If you are new to our FAQs page, here's a few "FAQs" to get you started.

Have you used AU Library's FAQs site?  
AU Library FAQs is a searchable help site that includes quick and easy answers to a variety of frequently asked questions about AU Library, Circulation & Reserves (including OhioLINK), Library Reference and Instruction, and the Instructional Resource Center.

How does AU Library FAQs work?
Type your question into the search box, already answered questions will auto-populate the drop down menu.  Select the question from the list and you will be directed to answer page; many times the page will include links for more information.

What if my question is not answered on the AU Library FAQs page?
If your question is not posted, each page has a submission form. Click on the link and submit your question to AU Library. We will respond to your question via the email address you provide.   

Where do I find AU Library FAQs?
Select Research Guides from the AU Library home page and then choose LibAnswers & Chat. You will be directed to the AU Library FAQs page.

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