June 20, 2016

AU Library FAQs

You have questions? We have answers.

AU Library FAQs is a searchable knowledge base providing quick answers to a variety of frequently asked questions about AU Library (general), Circulation & Reserves (including OhioLINK), the Instructional Resource Center, Interlibrary Loan, and Reference & Instruction.

Getting Started: Type your question in the search box, it will auto-fill if a matching answer is available. If an answer does not display, use the Browse Our Answers tabs to review popular, recent, or select featured FAQs.

Browse Group FAQs: Does your question pertain to one of our groups? Select that group, for example Circulation & Reserves, from the Groups drop down menu located next to the search box.

Search all FAQs: Do you want to see what topics, keywords, and groups are available? Select All from the main page menu and search all the available FAQs. Use the limiters provided and narrow your search to specific topics or groups.

Submit a Q: If your question is not answered, contact information for each group including phone numbers, email, and IRC chat is available.  You may also use the submit a question form and submit your query for review and inclusion in the knowledge base.

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