October 16, 2009

Library Hours

A quick reminder, library hours are incorrectly posted on two pages within the new university web site, please note our regular fall hours have not changed:
  • Monday - Thursday: 7:45 am to Midnight
  • Friday: 7:45 am to 5:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 1:00 pm to Midnight

Thank you for your continued patience. We are working diligently to submit help tickets necessary for corrections and appreciate everyone who has contacted us regarding problems with the site.

October 15, 2009

Resources by Subject (LibGuides) Links Now Working

Links to research databases and individual articles found within our Resources by Subject Guides (LibGuides) are now working. You again have full access to these resources both on and off-campus. If you run across any problems or links not working properly please contact us at the library.

Thank you for your patience.

Journals by title

Access to Journals by Title, the Journals A to Z information portal providing information to journal availability within the Ashland University Library database collection, has been restored. It is once again possible to enter a journal or periodical title into the search engine and learn which database may contain the collection.

We are confident this resource works on campus. At this time, off campus access has not been investigated. If you have problems using Journals by Title from an off campus location, please be sure to let us know.

October 14, 2009

Update: database access

Electronic Books & AU Library Catalog: On and off campus access to electronic books, from the library's E-Books web page, has been restored. Access to OhioLINK's electronic book collection is possible from the AU library catalog and the library's E-Books web page. We are continuing to trouble-shoot electronic book access from other vendors via the library catalog and recommend searches for electronic books begin with the E-book web page.

Databases Access & Searching: Access to all databases from on and off campus has been restored, please begin any database search from the library's database by title page. If you are having problems linking to the databases, please refresh your browser and try again.

Feel free to contact us regarding database access from either of these resources. We continue to work with database problems within LibGuides, the Library Catalog, E-Res (electronic reserves), and Journals by Title.

Chat from the Blog!

We have added the chat function to our blog sidebar!

Please feel free to use this chat widget in addtion to the those placed in LibGuides and on the library help page. If chat happens to be off line, leave a message (if you need an answer be sure to include contact information) or stop back again soon.

Missing Help Pages

It has come to our attention links to essential library help, including the popular Ask Us! chat page, are not currently available on the new web site. Please be assured even though direct access to the information was eliminated, the pages remain.

We hope to be able to rectify this problem once access to content is released back to the library. Remember, chat options are available throughout LibGuides.

Off campus access

Removal of the old university web site style sheet has significantly altered presentation of information on the database authentication page. What is the authentication page? Anyone using an AU database from off campus is sent to this page for authentication purposes to verify their rights to the information. While the layout is without structure, page functionality remains intact.

To authenticate, enter your Ashland University ID number (without au-) and your last name. After the process is complete, you will be directed to your selected database.