Welcome • IT Student Help Desk

An IT Student Help Desk is now available the main floor of the Archer Library. "This help desk is dedicated to students’ technology issues so students can visit the library for walk-up assistance with their technology issues"

Additional Information

"Faculty and staff can continue to visit the Patterson Hall IT service desk. Another change taking place on Oct. 23 is what you will encounter when you call into the TSC for assistance at 419-289-5405. You will hear three options to press 1 for a class down or emergency issue, 2 for a student issue or password reset or 3 for a faculty/staff issue. The aim of these changes is to provide greater direct support to faculty and staff with fewer intermediaries" (MyAU Portal, IT Minute, 10/13/23)