May 6, 2019

AU Library: Power Outage Issues Remain

Power has been restored to Ashland and the AU Campus. However, as noted on MyAU portal, residual issues remain.  Please note the following:

  • No Internet:  AU Library has not yet had internet restored throughout the building. We recommend the Patterson computer lab and trying campus wi-fi on personal devices on the quad.
  • Library Circulation:  While unable to access our system, WE ARE doing off-line circulation for check out.  Books returned today may not be checked-in until tomorrow, we will make adjustments as needed.
  • No Printing: Library computers are unable to connect to PaperCut and process prints. We recommend the Patterson computer lab or other labs on campus who may have internet.
  • Off-Campus Authentication:  We have had reports to students unable to authenticate and use library resources from off-campus locations. 
  • Library phones:  Not all office phones are online (VOIP).  It is possible to contact the main library desk at ext. 5400.  However, reference, tech services, the Instructional Resource Center, and some office phones remain off-line.
We apologize for the inconvenience and will post updates as they become available.

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