September 2, 2008

Library Spotlight: Finding Help

Need help locating books, finding articles, or traversing the library catalog? Help is available!

In Person: Come to the library! Help is available at the circulation and reference desks.

Ask Us! IM: The Library Instant Message (IM) services with Ask Us. Use this service to ask us basic research questions from any computer with Internet access. Ask Us is available during regular reference desk hours.

By Phone: Contact the library by phone. For information about AU library circulation and OhioLINK, call ext. 5400 (419-289-5400). For reference assistance, call ext. 5402 (419-289-5402).

By Email: Email the reference staff with questions at library@ashland.edu. Librarians will usually reply within 48 hours.

Off campus: Make an appointment for a research consultation by calling the Reference Desk at 1-800-882-1548 (toll free Monday - Friday, 8:00 am to 5:00 pm). Ask for the Reference Desk, extension 5402.

Seminary Students: Librarians at Ashland Theological Seminary are available for help. Contact the Seminary directly at 419-289-5169. If using the Seminary toll free number 1-866-287-6446, ask for ext 5169.


More information is available on the library web page; How to Find Help in the Library.