February 25, 2016

AU Library FAQs

Have you used AU Library FAQs or the Instructional Resource Center FAQs pages - aka LibAnswers? If you are new to our FAQs page, here's a few "FAQs" to get you started.

Have you used AU Library's FAQs site?  
AU Library FAQs is a searchable knowledge base that includes quick answers to a variety of frequently asked questions about AU Library, Circulation & Reserves (yes! it includes OhioLINK), Library Reference and Instruction, and the Instructional Resource Center.

How does AU Library FAQs work?
Type your question into the search box, already answered questions will auto-populate the drop down menu.  Select the question from the list and you will be directed to answer page. In addition to answers, pages may contain images, instructions, and links to additional information pertaining to your topic.


What if my question is not answered on the AU Library FAQs page?
If your question is not posted, each page has a submission form. Click on the link and submit your question to AU Library. We will respond to your question via the email address you provide.   

Where do I find AU Library FAQs?
Select Research Guides from the AU Library home page and then choose LibAnswers & Chat. You will be directed to the AU Library FAQs page.

Where do I find IRC FAQs?
A link to IRC specific FAQs is available on the Instructional Resource Center web site. Select IRC FAQs from the menu, it's located directly below IRC Chat.

February 12, 2016

ProQuest Databases Scheduled Downtime

ProQuest will be unavailable from 10:00 PM ET Saturday, Feb 13 until 4:00 AM ET Sunday, Feb 14.  Affected databases include ProQuest Dissertations & Theses and The Wall Street Journal.